Privacy and Return Policy
Privacy Policy
Last updated: 27-2-2026
Welcome to 599degrees. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment details (processed securely by third-party providers)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send marketing emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties such as:
- Payment processors
- Shipping companies
- Website hosting providers
These companies only use your information to perform services for us.
4. Cookies
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your personal information using secure systems and encryption where appropriate.
However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct your personal data
- Request deletion of your data
To make a request, contact us at:
Email: info@599degrees.com
7. Data Retention
We keep your information only as long as necessary to fulfill orders and legal requirements.
8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
9. Contact Us
If you have questions, contact us:
Store Name: 599degrees
Email: info@599degrees.com
Return & Refund Policy
Last updated: 27-02-2026
Thank you for shopping at 559degrees.com
If you are not completely satisfied with your purchase, we're here to help.
1. Return Period
You have 14 days from the date you placed your order to request a return.
2. Return Conditions
Items must be:
- Unworn and unused
- In original condition
- With tags attached
- In original packaging
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
The following items cannot be returned:
- Underwear
- Swimwear without hygiene seal
- Gift cards
- Final sale items
4. How to Return an Item
To request a return, email us at:
Email: info@599degrees.com
Include:
- Order number
- Item(s) you want to return
- Reason for return
We will send return instructions.
5. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping costs are non-refundable.
6. Refunds
Once we receive and inspect your return, we will notify you.
If approved, your refund will be issued to your original payment method within 5–10 business days.
7. Exchanges
We replace items only if they are:
- Defective
- Damaged
- Wrong item received
Contact us at:
Email: info@599degrees.com
8. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
Include photos if possible.
9. Late or Missing Refunds
If you haven't received your refund:
- Check your bank account
- Contact your payment provider
- Contact us at info@599degrees.com